How It Works
Managing scheduling, administration, and client relationships can be a daunting task for contractors and their managers. Arcus provides an all-in-one solution to help you maintain strong relationships with your clients by allowing you to respond to their queries quickly and accurately, leveraging the trust you have already established. With Arcus, you no longer need to rely on multiple mobile phones, as each contractor is provided with a unique phone number through their individual profile.
Communicators, such as trained receptionists or personal assistants, working on behalf of the business can also access these profiles and manage scheduling and communication on behalf of the contractors. This frees up the contractors’ time and allows them to focus on their job, while their schedule is being managed and their services are being booked. Even if the contractor is personally unavailable, the client can still communicate with them, providing added protection in certain industries.
Features
- Personalized profile for each contractor
- SMS-based live chat function with clients to maintain consistent communication
- Multiple phone lines directed to one central line using 3CX
- Individual scheduling system with calendar and notifications
- Templates and auto-replies to maintain the contractor’s voice
- Photo gallery
- Personalized voicemail and domain name
- Secure storage for NDAs, compliance certificates, insurance policies, service agreements, and other relevant documents
- Two-factor authentication using the UB key system (iOS compatible)
